Tips

It is helpful to distinguish between free-flow
dialogs and those that are conducted with a specific end-purpose in mind.

In a free-flow online dialog there is no predetermined topic sentence or logical categorization until after the discussion unfolds. This can sometimes be exciting, but more frequently, free-flow dialog leads to frustration as many questions and statements go unanswered. Following some simple guidelines can improve the quality of free-flow dialog.

Protocol-based dialog provides an alternative
to free-flow discussions. This type of online conversation occurs for a limited amount of
time, with a predetermined purpose and
a set of protocols in place that will maintain
a focus on the stated purpose. Use
protocol-based dialog when an event needs
to be planned, a decision has to be made,
or information is shared and analyzed.

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