| The nature of online discussion falls somewhere between the rules of spoken and written language. Ideas evolve depending upon the direction a discussion takes, yet the written format trains our eyes to find formalizations that don't yet exist. |
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Knowing the purpose of conversation in advance determines whether to use a protocol or free-flow method. Each carries ground rules or steps that facilitate online discussion. |
| planning an event, analyzing data, or discussing points of view. There are times when free-flow conversations about ideas that have no time limits or formalized purpose continue at a leisurely pace due to the asynchronous nature of threaded discussions. When specific goals require an online discussion to be focused and timely, then a protocol-based discussion may better suit the purpose. |
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